Privacy Policy

Data Controller

IONOS

GCSE English Unlocked Privacy Policy

1. Introduction

GCSE English Unlocked is committed to protecting your privacy. This policy explains how personal data is collected, used, and stored when you use this website, book tutoring, or purchase learning resources.

This website is operated in the United Kingdom and complies with UK GDPR requirements.

2. Information Collected

The following information may be collected:

Names (parent/carer and/or student)
Email addresses
Payment information (processed securely by third-party providers)
Booking and session details
Communication related to tutoring or resources

Payment details are not stored by GCSE English Unlocked.

3. How Information Is Used

Personal data is used only for:

Providing tutoring services
Managing bookings and payments
Communicating about sessions or resources
Safeguarding and professional record-keeping where appropriate

Data is never sold or shared for marketing purposes.

4. Online Tutoring Platforms

Online tutoring is delivered via Microsoft Teams. Necessary information is shared only to facilitate sessions.

5. Data Storage & Security

Personal data is stored securely and only for as long as necessary. Reasonable steps are taken to protect data from unauthorised access.

6. Your Rights

Under UK GDPR, you have the right to:

Request access to your data
Request correction or deletion
Withdraw consent where applicable

Requests can be made via the website contact page.

7. Contact

If you have any questions about this policy, please get in touch via the contact page.